FAQ's

  • Facebook
  • Twitter
  • LinkedIn





All Saints Home Care Site FAQ's

click on the question

   IN-HOME CARE SERVICES
    What is home care?
    Why do I need Home care?
    What is Live-In Care Giving?
    Does my health insurance/Medicare/medical pay for in-home care services?
    Who pays for the services?
    Do I have to have a caregiver even when I am getting better?
    Do I get the same caregiver every day?
    Are you available after hours and holidays?
    Is there a contract?
    What if I do not like the caregiver?
    Do I feed the live-In caregiver?
    Is your agency bonded and insured?
    What type of screening do you do for your caregiver?

   

IN-HOME CARE SERVICES

    What is home care?
    Home care can be defined as care giving in the home setting. It is a non regimented, one-on-one care tailored to meet the needs of each individual. It could be medical or non-medical.
    Back to top



    Why do I need Home care?
    Home care is needed when an individual can no longer perform one or more of the following tasks; bathing, meal preparation, transporting oneself for appointments/errands, taking medications, light house work, or compromised safety.
    Back to top


    What is Live-In Care Giving?
    Live in is when a care giver stays in the home of the care recipient, it usually goes by the day. The caregiver lives in for a certain number of days, and gets relief for days off. The care giver is not working around the clock, they sleep, but they are at the home to meet the daily needs of the individual.
    Back to top

    Does my health insurance/Medicare/medical pay for in-home care services?
    No, some health insurance benefits may include in-home care services. It is better you check with your provider.
    Back to top

    Who pays for the services?
    Individuals, Long Term Care Insurance, Workers Compensation, Personal Injury, and some government senior assisted programs. (Check with your local Area Agency on Ageing for qualification)
   Back to top

  Do I have to have a caregiver even when I am getting better?
    No, we re-assess your care, and if you are physically able to manage your daily tasks safely and adequately, you may need little or no help.
    Back to top

    Do I get the same caregiver every day?
    Yes, except in emergencies, if the caregiver cannot be at your house, we will ask your permission for a fill in.
    Back to top

    Are you available after hours and holidays?
    Yes, there is always a care manager that is available to respond to your needs after hours.
    Back to top

    Is there a contract?
    Yes, we do have an agreement that explains our services, mode of payment, and also hours of service. It also permits the agency/caregiver to come to your house and provide services to you.
   Back to top

    What if I do not like the caregiver?
    Our goal is to be as compatible as possible for the caregiver and the care recipient. If the assigned caregiver is not suitable, you are guaranteed a different caregiver.
    Back to top

    Do I feed the live-In caregiver?
    Yes, the caregiver eats whatever you have at home, but they are welcomed to bring their favorites food if they wish to.
   Back to top

    Is your agency bonded and insured?
    Yes All Saints Home Care is bonded and insured.
    Back to top

    What type of screening do you do for your caregiver?
    We do a nation wide criminal background check, the references are also verified before placing them on our agency.
    Back to top